Commerce Cloud
Commerce that reconciles at the end of the month.
Storefronts are the easy part. Order management across channels, warehouses and returns is where commerce programmes actually fail.
The usual failure
What usually goes wrong.
- Each channel has its own order record, so the customer sees a different truth in each one.
- Inventory is accurate per warehouse but not across them, so oversells are routine.
- Returns and exchanges are handled outside the order lifecycle and never reconcile.
What we deliver
Specifically, this.
Headless B2B and B2C storefronts with a shared commerce core
Distributed order management with one order truth across channels
Real-time inventory availability across locations
Returns and exchanges handled inside the order lifecycle
How we work
Four phases, and you can leave after any of them.
Architecture review
A working session with the engineers who would deliver it. We map the current estate, the constraints, and where it will break at the next order of magnitude.
Design
Data model, integration surface, security model, and release strategy — written down, reviewed with your team, and agreed before anyone builds.
Build
Delivered in reviewable increments against automated tests, in environments that predict production.
Run
Handover to your team with the pipeline, the tests, and the documentation. Or we keep running it. Both are fine; being unable to leave is not.
Integration surface
Nothing on this platform lives alone.
Integration architecture is usually the hardest part of these programmes and where we spend the most design time. These are the systems this practice most often connects to.
- ERP and finance
- Warehouse and 3PL systems
- Payment and fraud services
- Marketing and loyalty
Related practices
These usually travel together.
Bring us an architecture problem.
A working session with the people who would actually deliver it. No pitch deck.
Book an architecture review